Pilates Class Policies
At Pilates By Katie, every session is created to help you move well, feel strong, and enjoy your time on the mat. To keep everything running smoothly for everyone, please take a moment to read through the studio policies below.
Your Wellbeing
By reserving a class, you confirm that you are healthy and able to participate in Pilates. Please let me know about any injuries, concerns, or changes to your health before we begin — your safety always comes first.
Cancellations
Life happens, and I understand plans can change. If you need to cancel or reschedule, please do so at least 48 hours before your class.
Cancellations made with less than 48 hours’ notice are non-refundable.
Refund Policy
All bookings are non-refundable unless an emergency situation occurs. In genuine emergencies, refunds or credits may be considered at my discretion.
If I Need to Cancel
If I ever need to cancel a class, you’ll receive a full refund or the option to move your booking to another available date — whichever you prefer.